On May 19, 2006, the Ministry of Industry and Infrastructure, on behalf of Moldova’s Government, has addressed to the Swedish International Development Agency (Sida) with a request for financial support for the implementation of a complex project in the energy sector. The Project Proposal includes 5 components (sub-projects):

Project A. Assistance in the implementation of the Heating Component within the Energy II Project.

This component concerns the continuation of the assistance from experienced Swedish consultants for the implementation of the Heating Component under the Energy II Project, as until the present the implementation of heating improvement measures under the Project has given excellent results.

Project B. Technical Assistance to S.A. “Termocom” Technical and Institutional Development

The second component comprises two sub-projects:

• a pilot project for S.A. Termocom Technical Development, which shall aim achieve technical upgrades, thus improving the quality of district heating services for a number of residential buildings and creating a “good territory” for future district heating quality improvement measures. The successful implementation of the pilot project shall obviously have a significant demonstrational value, by creating a positive precedent and example for future projects of the same kind.
• a project for S.A. Termocom Institutional Development, which is based on the necessity to solve acute institutional problems that S.A. Termocom currently confronts, after being declared bankrupt several years ago and suffering important financial and “image” losses during the last years. Institutional strengthening is indispensable for Termocom in overcoming its current problems and achieving and maintaining efficiency and competitiveness.

Project C. Technical Assistance for ANRE Institutional and Organizational Capacity Development

This component concerns providing technical assistance for ANRE institutional and organizational capacity development, and aims to support the Agency in efficiently fulfilling its important responsibilities, and thus in contributing to the creation of adequate conditions for Moldova’s integration in the EU. In this context, it is absolutely necessary to ensure the correspondence of the legal, regulatory and institutional frameworks in the local energy sector with the specific requirements under the ECSEE Treaty and other relevant EU directives and regulations in the sector.

Project D. Biomass Plant Pilot Project (town Cornesti, Ungheni District)

This sub-project fits perfectly in the National Strategy of Sustainable Development of Moldova’s Energy Sector up to the year 2020, namely diversification of energy sources, in order to diminish Moldova’s dependence of imported energy and fuel resources and to reduce the impact of the energy complex over the environment, by using more environmentally “friendly” energy sources, as well as in the National Strategy of Renewable Energy Sources (RES) Usage, an important focus of the strategy being the use of biomass as an accessible and efficient (economically and ecologically) energy source. The successful implementation of the pilot project would test important biomass use opportunities in Moldova, thus creating a positive example for future “biomass” projects in many areas of the country where real possibilities of efficient and convenient use of biomass as energy source will be recognized.

On June 20, 2006, at the General Meeting of SIDA’s Board of Directors, it has been decided to accept financing the implementation of the 3 sub-projects from the project proposal regarding financing a complex project in the energy sector of Moldova, submitted by the Ministry of Industry and Infrastructure, on behalf of the Government of Moldova, to Sida on May 19, 2006:

Project A. Assistance in the implementation of the Heating Component within the Energy II Project (continuation of providing TA)

Project B. Assistance to S.A. “Termocom” Technical and Institutional Development

Project C. Technical Assistance for ANRE Institutional and Organizational Capacity Development

On July 11, 2006 on behalf of the Swedish Government and Sida, the Embassy of Sweden in Moldova submitted its Official Answer to the Government of Moldova and to the MII regarding the referenced Project Proposal. In its letter, the Embassy of Sweden mentioned that after reviewing the complex character of the proposal and considering the grade of urgency in expected impacts from the various Projects, SIDA has come to the conclusion that an immediate commencing of implementation of Projects A, B and C will be most beneficial for the entire Program and should be given highest priority. In this context, Projects’ cost shall not exceed 20 million Swedish Kronor (SEK) in total, and their implementation shall commence in 2006.

Regarding the component D from the Project Proposal - the Biomass Heating Pilot Project – SIDA informed that since the organization is putting in place a new cooperation strategy for Moldova for the period 2007-2010, the proposed project D, being the largest investment during the period, will have significant impact on the balance of the funding resources between the various components financed by SIDA. Therefore SIDA has decided to postpone the decision on approval of Project D, of SEK 27 million, till further examination of funding resources.As per the Specific Agreement, the MEPIU is the Implementing Agency of the referenced projects.

The Specific Agreement for components A, B, C has been signed by the Government of Sweden and the Government of Moldova on September 28, 2006.

The closing date is June 30, 2010.

The development objective of the Programme is to contribute to improvements in the energy sector of Republic Moldova, in particular:

• Improvements to energy security of the country as a result of improved operation of large district heating systems supplied from CHPs;
• Technical improvement and upgrades, implementation of new energy technologies and know-how;
• Improvements to the management and institutional capacities to important energy sector entities;
• Social and economic improvements resulting from a better operation of the energy sector, contributing to the goals of the Economic Growth and Poverty Reduction Strategy.

The proposed projects have a relatively small size (compared to the sector and its problems); some of them have a ‘pilot’ or demonstrational purpose, and do not claim to resolve the problems at a large scale during project implementation. Nevertheless, their successful implementation is expected to lead to a larger scale use of the experience and technologies, accumulated project implementation, contributing to the development objectives.

As per the most recent update of the Procurement Plan (May 31, 2007), the Sida-financed Energy Support Programme in Moldova has been grouped into the following components, projects and packages:

Component A. Assistance in the implementation of the Heating Component within the Energy II Project (continuation of TA)

Component B. Assistance to S.A. “Termocom” Technical and Institutional Development:

Project B1. Pilot Project for Technical Development of S.A. “Termocom”:

Package B1.1 Technical Assistance for project implementation

Package B1.2 Supply of Substations

Package B1.3 Supply of External Piping

Package B1.4 Supply and Installation of Internal Heating and DHW systems (cancelled)

Package B1.5 Supply of Substations (additional financing)

Project B2. Technical Assistance for S.A. “Termocom” Institutional Development

Component C. Technical Assistance for ANRE Institutional and Organizational Capacity Development

Component D. Monitoring and audit by Sida

Component E. Design, Supply, Installation, Testing and Commissioning of Boiler Plants, Distribution Pipes, Substations, Internal Heating and Domestic Hot Water Systems for Objects of the Ministry of Education and Youth in Hincesti, Telenesti and Cupcini

Note: component E has been includded in the Programme in May 2007, once Sida's supervision mission to Moldova announced on March 11-14, 2007 that through the approval of the Strategy for development cooperation with Moldova for the years 2007-2010, Sida extends the existing Specific Agreement by providing additional financial means for the year 2007 to be disbursed during the given year. On July 16, 2007 the Amendment No.1 to the Specific Agreement between the Government of Sweden and the Government of the Republic of Moldova (reflecting the extension of the Sida-financed Energy Programme in Moldova – component E1) has been signed.

Component F. Technical assistance to SE Moldelectrica for revaluation of fixed assets and preparation of the IFRS-based accounting database

Note: On May 26, 2008 the Amendment No.2 to the Specific Agreement between Sweden and Republic of Moldova on Support tot the Energy Sector was signed. The Amendment covered the scope of additional contribution for the financing of technical assistance to the State Enterprise "Moldelectrica" for the revalauation of fixed assets and preparation of the IFRS-based accounting database.

At present all Projects financed by Sida within the given Programme except for the additionally financed Component F and Package B1.5 (which are under implementation now) have been sucessfully implemented/finalized. See details on the implemented projects in the section History.

THE SIDA-FINANCED ENERGY PROGRAMME IN MOLDOVA

COMPONENT B. ASSISTANCE TO S.A. “TERMOCOM” TECHNICAL ANDINSTITUTIONALDEVELOPMENT:

PROJECT B1. Pilot Project for Technical Development of S.A. “Termocom”:

Status: closed, contract fully disbursed

The demo project includes the reconstruction according to modern principles of external DH pipes, installation of individual DH substations and reconstruction of the internal heating and Domestic Hot Water (DHW) systems in several residential buildings currently connected to central substations. The project implementation also supposes the capacity building of selected Home Owners Associations related to project activities, since the referenced associaitons shall be party to the contracts within which the equipment and materials procured under the below-mentioned packages shall be installed.

Package B1.1 Technical Assistance for project implementation

Status: closed, contract fully disbursed

The Contract with FVB Fjarrvarmebyran (District Energy) AB and Hifab International AB (Sweden) from March 1, 2002 was extended through Amendment #1 dated November 30, 2006 increasing Ceiling amount for Technical Assistance within projects A and B1 of the SIda-financed Energy Support Programme in Moldova.

Under the referenced package there have been sub-contracted two individual sub-consultants in the fall of 2006, one - for the performance of the Risk Analysis and the other for providing design services (namely pre-design).

On December 8, 2006 the sub-consultant submitted the final legal study “Legal Framework and Risks Associated with Replacement of Internal Heat Supply System”. In the study there have been identified and examined the factors that could affect the modification of heating and DHW systems in a condominium; the risks associated with: personal property ownership rights, the common property administration, the rights and obligations of housing stock administrators, consumers, heat suppliers, local governments in the administration of housing stock; the major risks that may obstruct or delay the change from vertical to horizontal heat system in a Condominium have been presented together with factors that might determine risk occurrence; recommendations have been provided on how to avoid such risks and a template of an agreement on acceptance of apartments’ owner to participate in the project has been proposed.

The Consultant provided important assistance in the elaboration of technical specificaitons and bidding documents for projects B1.2, B1.3, B1.4, B1.5, E1 and continunes to provide assistance in the evaluation procedures, in the elaboraiton of implementaiton schedules' and drawings, in monitoring equipments' installation and further functioning (tests' performance etc.), and other implementation activities scheduled within the implementation of packages B1.2-B1.5 and E1 of the Programme.

On April 17-18, 2007 - FVB consultants carried out a training in design of district heating systems according to modern principles (using the preheated installation technology etc.) for Termocom staff.

Package B1.2 Supply of Substations

Status: closed, contract fully disbursed

The project inlcudes the installation of 6 individual substations with automatic adjustment capabilities for heating and DHW preparation in residential buildings and the replacement of external distribution pipes to the buildings using modern DH technologies.

Within package B1.2 there has been prepared according to World Bank Standard Documents the Invitation to Quote (ITQ) for Supply of Prefabricated DH Substations for S.A. Termocom (the existing central substations used for these buildings will be eliminated).

After receiving Sida’s no-objection to the ITQ document and the shortlist of 10 companies, on March 19, 2007 MEPIU sent to the shortlisted companies the ITQ with the requirement to be provided with responses by 10.00 hours on April 19, 2007. By this date three quotations have been received and opened at MEPIU premises. After detailed examination, the Evaluation Committee recommended the contract to be awarded to company Alfa Laval Lund AB from Sweden.

After receiving on April 25, 2007, Sida's no-objection to the Evaluation Report, contract negotiations have been carried out and on May 21, 2007 the Purchase Order has been issued.

Until September 2007 all items under PO B1.2 have been successfully delivered, according to the agreed schedule. On October 19, 2007 Termocom informed that the individual substations have been installed and are ready for commissioning. In November 2007 Alfa Laval Lund AB provided the incidental services to Termocom as stipulated in the contract.

Package B1.3 Supply of External Piping

Status: closed, contract fully disbursed

Within package B1.3, there has been prepared according to World Bank Standard Documents the Invitation to Quote (ITQ) for Supply of Preinsulated DH Pipes, Fittings, Valves & Accessories for Termocom (the existing centralsubstations used for these buildings will be eliminated).

After receiving Sida’s no-objection to the ITQ document and the shortlist of 7 companies, on March 19, 2007 MEPIU sent to the shortlisted companies the ITQ with the requirement to be provided with responses by 10.00 hours on April 19, 2007. By this date four quotations were received and opened at MEPIU premises. On April 23, 2007 the Report of Evaluation of International Shopping has been submitted to Sida for examination and eventualapproval.

After Sida's no-objection (April 25, 2007) to the Report of Evaluation and Recommendation of Contract Award, the contract negotiaitons took place. On May 17 the Purchase Order with company Energoresurs-Invest from Ukraine has been signed. Until the end of June 2007 all deliveries under the contract have been completed. Accordingly, the Acceptance Certificate has been issued on July 2, 2007.

Package B1.5 Supply of substations (additional)

The package includes the installation of 12 individual substations for heating and DHW preparation in 12 buildings and the replacement of external distribution pipes to the buildings using modern DH technologies.

Within the package there has been prepared according to WB Standard Documents the ITQ for Supply of Prefabricated DH Substations for S.A. Termocom (the existing central substations used for these buildings will be eliminated).

After receiving Sida’s NO to the ITQ document and the shortlist of 10 companies, on March 23, 2007 MEPIU sent to the shortlisted companies the ITQ with the requirement to be provided with responses by 10.00 hours on April 19. By this date three quotations were received and opened at MEPIU premises. The Report of Evaluation has been submitted to Sida for examination and eventual approval on April 23, 2007. On April 25, 2007, Sida gave its no-objection to the Evaluation Report of Internaitonal Shopping.

After negotiations and upon Sida's approval, the Purchase Order with company Alfa Laval Lund AB from Sweden was issued on May 21, 2007.

Until September 2007 all items under the referenced Purchase Order have been successfully delivered. Termocom installed the substations.

PROJECT B2. Technical Assistance for S.A. “Termocom” Institutional Development

Status: closed, contract fully disbursed

On May 24, 2007 – after finalization of TOR and its approval by Termocom, MEPIU elaborated the Request for Proposal based on standard World Bank documents. The Request for Expressions of Interest has been advertised. As of July 2, 2007 – the latest date for Expressions of Interest submission - different companies have expressed their interest in providing the services under package B2. The short list have been elaborated and sent to Sida for examination and eventual no-objection. On July 3, 2007, Sida gave its approval to the short list of consulting companies.

On July 13, 2007 MEPIU submitted to Sida for examination and eventual approval the draft Request for Proposal (preliminarily the draft has been approved by the Ministry of Industry and Infrastructure and Termocom). On August 9, 2007 Sida gave its no-objection to the draft text of the Request for Proposal, according to which the latest date for Technical Proposals' submission is September 25, 2007.

Until this date four technical proposals have been received. On September 25, 2007 the technical proposals have been opened and the evaluation procedure started.

On November 14, 2007 the Technical Evaluation Report has been submitted to Sida for consideration and eventual approval. On December 11, 2007 Sida gave its no-objection to the technical evaluation report, which means that preparations for financial evaluation of those bids that have passed the quality treshold have to start.

The public opening of financial proposals took place at S.A. "Termocom" premises on January 15, 2008, as scheduled and agreed between the involved parties. On January 17, 2008 the Financial Evaluation Report and Award Recommendation, as well as the Combined Evaluation Report (technical and financial) have been submitted to Sida for consideration and eventual no-objection. On January 17, 2008 Sida gave its no-objection to the evaluation report and the award recommendation.

After contract negotiations, on February 5, 2008 the contract between S.A. "Termocom" and the Consortium AF-Process AB, from Sweden has been signed. On February 7 Sida gave its no-objection to the signed contract. Thus, contract entered into force on February 7,2008.

The successful implementation of the TA generated the following deliverables (per modules included in final Terms Of Reference):

A. Legal status and Termocom governance: Diagnostic Study on Legal and Governance (L&G) Reform; L&G Action Plan; Governance Workshop;

B. Business planning and financial management:

B1: Business Planning: Financial planning model document; Corporate Development Plan document; Business planning workshop.
B2: Cost Savings and Organizational Restructuring: Diagnostic Study on Cost Savings; Cost Savings Action Plan; Human Resources Policy Document; Cost Savings Workshop.
B3: Management Information System (MIS): Diagnostic Study on MIS; MIS Action Plan. MIS Workshop.
B4: Organizational chart: Diagnostic study – analysis of existing chart. Recommended chart.
B5: Customer Relations (CR): Diagnostic Study on CR; CR Workshop; Action Plan on Customer Relations.

COMPONENT E. DESIGN, SUPPLY, INSTALLATION, TESTING AND COMMISSIONING OF BOILER PLANTS, DISTRIBUTION PIPES, SUBSTATIONS, INTERNAL HEATING AND DOMESTIC HOW WATER SYSTEMS FOR OBJECTS OF THE MINISTRY OF EDUCATION AND YOUTH IN HINCESTI, TELENESTI AND CUPCINI

Status: closed, contract fully disbursed

Contractor:

the Consortium led by "Polimer Gaz Conducte" S.R.L.

The project includes objects of the Ministry of Education and Youth of high social importance – orphanages/boarding schools (some of them for children with disabilities or from disadvantaged social groups), within which children not only study, but also permanently live during the school year: Boarding school from Cupcini, Boarding school for children with cerebral-locomotorium dysfunctions from Hincesti, and Boarding school from Telenesti.

Contract History:

On July 16, 2007 the Amendment No.1 to the Specific Agreement between the Government of Sweden and the Government of the Republic of Moldova (reflecting the extension of the Sida-financed Energy Programme in Moldova – component E1) has been signed.

On August 6, 2007 the Public Bid Opening took place, as scheduled. On August 9, 2007 the Bid Evaluation Report has been submitted to Sida for consideration and eventual no-objection. On August 13, 2007 Sida gave its no-objection to the Bid Evaluation Report and Recommendation for Contract Award..

On August 17, 2007 - after contract negotiations and with Sida's approval, the Ministry of Education and Youth signed the contract with the Consortium led by "Polimer Gaz Conducte" S.R.L.

Until the end of 2008 there have been completed the works foreseen under the contract:

• The installation of the supplied equipment in the boiler plants and in the individual heating substations in Cupcini and Telenesti, and Hincesti.
• The overhaul of the buildings in which the HIS shall be placed has been completed in proportion in Cupcini, Telenesti, and Hincesti.
• The installation of internal heating networks (including works of repair of deteriorated surfaces) in all three selected localities.
• The installation of natural gas supply network in Cupcini and Telenesti, and in Hincesti.

The boiler plants in Cupcini and Telenesti have been equipped within the project with everything that was necessary and stipulated by the contract, and the Contractor has performed the start-and-adjustment works in November 2008. After all the beneficiary institutions have created the proper conditions for connection to the natural gas supply network, electricity and water supply networks, the systems have been put into operation and are successfully functioning at present.

On October 14, 2008 the Operational Acceptance Certificate has been issued.

- The FVB Consultants, jointly with MEPIU’s specialists, performed a site visit on February 24-27 2009 to Cupcini, Telenesti and Hincesti for repeated performance testing (see the detailed report from the site-visit performed by the Consultant in Attachment 8 C).

- The results of the site-visits and continuous monitoring of equipment’s performance show that all requirements on the referenced contract in the three selected localities have been fulfilled, from both Beneficiaries and Client’s part. The boilers’ performances were presented as average values during the measuring period for each load and boiler. The NOx – related requirements are respected in the process of all the selected plants’ operation. The high CO-value at Hincesti boilerNo.1 at the level of 75% is related, according to the Consultant, to tuning operations. At the meetings between the MEPIU’s representatives, FVB Consultants and the Beneficiaries the importance of follow up on performance, gas consumption versus domestic heating and hot water has been emphasized.

Outputs:

• The Boarding school from Cupcini

A boiler plant with a capacity of 1000 kW (fuel: natural gas) in the existing boiler plant building (repaired within the contract); Installation of two-pipe distribution network using preinsulated pipes, installed underground; Installation of substations for connection of internal heating and DHW systems in dormitories no.1&2, canteen, service building; Installation of a substation for connection of the IHS in the educational building; 100% replacement of IHS in all buildings; 100% replacement of internal DHW systems in dormitories no.1&2, canteen, service building.

• The Boarding school for children with cerebral-locomotorium dysfunctions, Hincesti

A boiler plant with a capacity of 1000 kW (fuel: natural gas), installed in new metal constructions building; Installation of two-pipe distribution network using preinsulated pipes, installed underground; Installation of substations for connection of internal heating and DHW systems in dormitories no.1&2, canteen, service building; Installation of a substation for connection of the IHS in the educational building; 100% replacement of IHSs in all buildings; 100% replacement of internal DHW systems in dormitories no.1&2, canteen, service building.

• The Boarding school from Telenesti

A boiler plant with a capacity of 700 kW (fuel: natural gas) installed in a new metal constructions building; Installation of two-pipe distribution network using preinsulated pipes, installed underground to all buildings; Installation of substations for connection of internal heating and DHW systems in the educational building, dormitory for girls No.2, service building; Installation of a substation for connection of the IHSs of the workshops building; installation(in the service building) of a substation for connection of the greenhouse; 100% replacement of IHS in the educational building, dormitory for girls No.2, dormitory for boys, service building, workshops; 100% replacement of internal DHW systems in the educational building, dormitories for girls No.1&2, dormitory for boys, service building. Replacement of cold water pipes inside these buildings.

Outcome:

Improved heating reliability, quality and efficiency; DHW supply for selected public buildings

COMPONENT C. TECHNICAL ASSISTANCE FOR ANRE INSTITUTIONAL AND ORGANIZATIONAL CAPACITY DEVELOPMENT

Consultant:

Consortium Sweco International AB (sweden) with Pierce Atwood LLP (USA)

Description:

Through the proposed components, ANRE will be in a position to achieve its overall objectives.

An important topic is to develop a sustainable and transparent energy sector in cooperation with the consumers. Progress in this area will be largely verified through ongoing discussions with the stakeholders and well defined targets under way.

An additional objective for ANRE is to gradually move into a more proactive role, with larger focus on future requirements on regulation, market opening, increasing the quality of services provided by energy sector licensees and protection of consumers' interests.

Contract history:

After receiving Sida's approval of the Terms of Reference (TOR) and the text of the Request for Expression of Interesnt (REoI), the REoI has been advertised in accordance with the relevant World Bank and Sida's Guidelines. By the deadline, January 22, 2008, nine EoIs have been received, and the evaluation of received materials has been started by the ANRE.

The Request for Proposals, containing the short-list of consultants elaborated by ANRE, and respectively approved by ANRE and Sida, has been sent to the short-listed consultants on February 11, 2008.

Four consultants’ proposals were submitted by the deadline- March 28, 2008. Technical evaluation started. On April 21, 2008 MEPIU informed all four consultants that as a result of technical evaluation performed by the committee, all companies passed the minimum technical qualifying score, and invited (with Sida's approval) the four consultants to send their representatives to the public opening of financial proposals on April 29.

After financial proposals’ opening, the Combined Evaluation Report (CER) has been elaborated and submitted to Sida. On May 28, 2008 Sida gave its no objection to the CER and instructed the relevant parties to enter into contract negotiations with the consultant - Consortium Sweco International AB (sweden) with Pierce Atwood LLP (USA) accordingly.

After contract negotiations with the Consortium's representatives, the contract has been signed on June 10, 2008. On June 11, 2008 Sida gave its no-objection to the signed contract. The package is now under implementation (finalization stage).

General Outputs (package):

-updated & approved legislation in the electricity sector as well as other amendments to the institutional framework. The outcome/results should be in compliance with the relevant EU Directives, and the work should be solidly anchored among the key stakeholders in Moldova.

- developed web-based capacity and the development of strategic blueprint for communication.

Actual Outputs per Modules:

The following outputs have been generated by the project implementation:

- Impact Assessment of the existing Renewable Energy legal and regulatory Framework:

As per the request of ANRE management, the Consultant performed an Impact Assessment and delivered the final report in December 2008. The impact assessment addressed legislative gaps in the renewable energy framework in Moldova, including making expert recommendations for changes to be operated in the renewable Energy Law.

- Tariff Methodology in the renewables sub-sector:

On October 16, 2008, the Consultant submitted to ANRE and MEPIU a revised renewable tariff methodology. The draft methodology has been elaborated in compliance with the provision from the Renewable Law and has as objective to encourage the production of the renewable fuel and energy through the stimulations of investments on this new market segment.

- Fuel and Renewable Energy Supply Contracts (bilingual versions) have been elaborated, submitted to and agreed with ANRE;

- Study Tours , trainings and workshops for ANRE officials

Within 3 study tours in 2008 the participants benefited from an exchange of experience and good practices in the following spheres:

(1) promotion of electricity from renewable energy sources; address the renewable energy policy etc. (Germany Study Tour (October 19-24,2008);
(2)the regulatory framework for renewable energy and biofuel in Greece, lessons learned, good practices, adjustment of specific and unique features of one country’s energy sector to the EU policies, law and guidance (Greece Study Tour (November 10-14, 2008)
(3) the policies, regulations, and the process for consumer protection and public consultation; Human resources development. Nordic Trading Market examination (Sweden Study Tour (December 9-13, 2008))

- The relevant ANRE personnel has been trained and participated at workshop sessions for human resource development in the period December 15-19, 2008.

- Guarantees of Origin (GO) system analysis and basic Regulations in GO

The Moldovan legislation relating to the guarantees of origin (GO) has been analyzed by the Consultants and ANRE, a comparative analysis of GO systems in European Union member states has been performed. A draft bilingual GO Regulations has been submitted at the end of November 2008 by the Consultant to ANRE for further examination and coordination o final version.

- Public Communications:

The consultant developed a consumer guide and an initial diagnostic of ANRE’s need for specific capacity building in public communications and HR development. As of August 2009, there has been elaborated, discussed with ANRE and issued the draft final Energy Guide for Residential Consumers for Gas and Electricity Services. The final version shall be issued and approved until the end of the yera 2009.

General Outcome (Package):

- Improved regulatory framework and ANRE performance;

- Reinforcement of the energy sector development towards transparency, communication with the public and media and solving the consumers' problems.

Outcomes generated by the proper utilization and efficient functioning/applying of the earlier resulted outputs:

The applying of the tariff methodology for renewable energy resources:

- existence and applying of an adequate, consistent regulatory and legal framework for projects on the segment of renewables;
- creation of the necessary regulatory support and basis for further elaborations of regulatory and legal acts in the sub-sector of Renewable Energy Sources of the Moldovan Energy Sector;
- encourage the production of the renewable fuel and energy through the stimulations of investments on this new market segment;
- strengthening the energy security of the country
- Contribution to the improvement of environment and environmental policies’ promotion in the country.

The organization of trainings and workshops sessions shall strengthen the institutional capacity of ANRE, increase the professional qualification of ANRE personnel, as well as improve the image, credibility and authority of ANRE.

The new patterns of work and communication with the consumers shall improve the communication with the public, shall strengthen the trust between the energy market players, energy consumers and ANRE, and create a proper communicational and regulatory environment in the sector.